Search for frequently asked questions below.


1. Where can I find a bonus code?

Bonus codes can be found on social channels, campaign emails, online ads, and more throughout the contest period.

2. What are bonus codes?

Bonus codes can be entered into the online sweepstakes draw for chances to WIN. Every bonus code entered gives you 1 entry into the draws. Bonus codes can only be entered once.

3. Why am I getting a CSRF token message?

This usually occurs when the web browser is out of date.
We suggest installing the latest of Google Chrome or Mozilla Firefox before visiting to register or to login. If you are still having issues, please email us at

4. I don’t have an email address — how do I sign up?

There are many free email services available on the Internet. We recommend Google’s Gmail or Microsoft’s Outlook. Follow the links to set up a new email account.

5. Can I use the same email address for more than one account?

Unfortunately, our system can only handle one email address per person, so one person should get a new email address. We recommend Google’s Gmail or Microsoft’s Outlook. Follow the links to set up a new email account.

6. How do I know if I am a WINNER?

If you are drawn for a prize, you will be contacted by email or phone associated with your account when you registered.

7. How do I update my account information?

Please and click on “My Game Account” to update your information. Contact us at for further assistance.

8. I am unable to login, what should I do?

If you are unable to login, please try resetting your password first. If you are unable to reset your password, contact

9. What is a captcha?

A captcha is a security feature on our webpage. When you click on the box that says “I’m not a robot,” some images should appear, please click on the images that correspond to the question above the pictures.

10. What are some important dates to remember?

Contest starts: May 25, 2021
Contest ends: January 3, 2022
Weekly prize draws: Starts June 1, 2021 - January 4, 2022
Monthly Swipe to WIN prize draws: Tuesday, July 6, 2021, Tuesday, August 3, 2021, Tuesday, September 7, 2021, Wednesday, October 6, 2021, Thursday, November 4, 2021, Monday, December 6, 2021 and Friday, January 7, 2022
Online grand prize draw: January 4, 2022
For more information on our AIR MILES® partnership, please visit,

11. How do I remove myself from the online sweepstakes?

To remove yourself from the online sweepstakes, click here. Please note that all of the online ballots you have accumulated will be removed. In order to stop receiving emails, please unsubscribe by clicking the unsubscribe link in your email.

Can’t find your answer? We’re here to help!

Click on the button below to send your question to our customer service team, or use the email address below to submit your request and we will get back to you shortly.

Or mail your request to:
Irving Truckload of Winnings, P.O. Box 3009, M.I.P., Markham, ON L3R 6G4

For more chances to WIN, swipe your AIR MILES® Card with every fill-up.

Every 20 L is a ballot for that month’s 2021 Ford F-150 XL.